Guidelines

How to book

  • To book any of our tours and safaris please book online, call us on +971 800 ARABIAN (+971 800 272 2426) or or visit any of our hotel representatives.

  • Purchase of any of our products or services is subject to our Conditions of Contract.

  • You may be asked to sign an indemnity form upon purchasing certain tours and safaris.

Safari vehicles

  • Our safari vehicle fleet ensures comfort and safety. By law, all passengers must wear seat belts while the vehicle is in motion.

  • There are special considerations for children travelling in our safari vehicles. For the safety of our younger passengers in the vehicles, special seating is required and must be requested and booked in advance,

  • Seating is not pre-allocated. During safaris, seating for passengers within one 4-wheel drive vehicle will be rotated. We recommend that all passengers read our safety card which is available with the driver/guide in the vehicle before the start of the excursion.

Seat Type Applicable for: Vehicle
Infant Seat Infant Seat (0-12 months and/or under 75cm) Exclusive vehicle
Baby Seat Baby Seat (1-3 years and/or 65cm – 95cm) Exclusive vehicle
Child Booster Child Booster Seat (4-5 years and/or 105cm – 125cm) Exclusive vehicle if child is 4 years old/ Sharing vehicle if child is 5 years old
Booster Cushion Booster Cushion (above 5 years and/or under 135cms) Sharing vehicle

Good to know

  • Our sightseeing tours are conducted in more than one language and are usually multilingual, however our safari are conducted in English only.

  • Our safaris involve off-road driving through rugged country - which adds to the excitement of the excursion. However because of the adventurous nature and the rough terrain, you should not participate if your health or any pre-existing medical conditions (including heart ailments neck or back problems) may be adversely affected.

  • We do accept expectant mothers and passengers with heart ailments neck or back problems but alternative arrangements need to be made in advance for certain segments of the excursions. Please email aaonline@arabian-adventures.com or call +971 4 303-4888 to make these arrangements.

  • Additional guidelines for visitors to the UAE can be found on the websites below:

  • Cultural awareness

    • Photographing government buildings, military institutions and all oil and gas refineries is strictly prohibited

    • If you litter you may be fined

    • Don’t smoke indoors or in public areas

    • Always ask permission before taking pictures of Emiratis.

    • Avoid taking photographs of ladies dressed in traditional attire.

    • As a mark of respect for local customs, please avoid public displays of affection.

    • The UAE has a reasonably relaxed dress code, but it is an Islamic country and modest clothing is recommended, particularly in shopping malls, souks, rural areas and during visits to mosques or places of worship. For ladies, shoulders and knees should be covered. Clothing should not be transparent, tight or revealing. Beachwear is acceptable at beach clubs, in the hotel, at the pool or on the beach. Light summer clothing is suitable for most of the year. Sweaters or jackets may be needed during the winter months, especially in the evenings and on desert and mountain safaris. Hats, sunblock and sunglasses are advised during daylight hours.

    Dress code and conduct for Sheikh Zayed Grand Mosque

    If your tour includes a visit to the Sheikh Zayed Grand Mosque, please read the dress code information at https://www.szgmc.gov.ae/en/mosque-manner.

    • No transparent (see through) clothing

    • No shorts or skirts

    • No sleeveless shirts

    • No clothing with profanity

    • No tight clothing, swimwear or beachwear

    Alcohol and entertainment

    • Serving of alcohol and performances of live entertainment are not permitted for a period of 24 hours starting at sunset on the eve of all religious holidays. The legal drinking age in the UAE is 21 years of age.

    Ramadan

    • Ramadan is the holy month during which the Islamic world commemorates the revelation of the Holy Quran and all Muslims are required to fast from dawn to dusk. Eating, drinking and smoking in public areas during daylight hours is strictly prohibited for all, throughout this month. Food is served at some restaurants and cafes, and in the hotels.

Next Step

Make an Enquiry

Customer Support Contact

Tel: 800 ARABIAN (800 272 24 26)
Email: aaonline@arabian-adventures.com
WhatsApp: +971 4 274 8803

Emirates Holidays Building,
Sheikh Zayed Road P.O Box 7631 Dubai,
United Arab Emirates

Timezone: GMT +4
Contact Centre Hours: 24-hours; Daily

Email address routing for the different queries:

Business: AA-BD@emirates.com